What Can Key Dealer Services

Do For Your Dealership?


  • We administer & process warranty claims for the following manufacturer’s General Motors, Ford, Chrysler, and Import dealers.
  • We use state of the art equipment to process claims either manually through our computer system, or directly through your computer system.
  • We are experts at processing Ford Warranty claims via ADP, Alliance, Autosoft, Reynolds and Reynolds, UCS, or any other approved ACES II computer systems.
  • We are also fully versed in the processing of  all General Motors Warranty claims via the WINS system, Autosoft, Reynolds and Reynolds, ADP, UCS, or other approved computer systems.
  • We can teach your employees to collect every legal dollar due to your dealership.
  • We keep dealership employees updated of the many changes in policy and programs.
  • We offer free warranty expertise to the dealer and management employees.  
  • We will furnish you and your service managers with a monthly status reports by phone, e-mail, snail mail or right here on our secure website.

Mini Audit

  • This mini audit is designed to identify your problem areas and assist you and your technicians in  correcting problems before they get out of hand.
  • We will thoroughly critique 100 claims. Then provide you with a written report outlining any problem  areas we have identified.

Claims Clean-Up

Claims which are more than 30 days old are void and must be written off..

  •  At Key Dealer Services we close out, op and submit all types of warranty claims for General Motors, Ford Lincoln Mercury, Chrysler, and Import Dealers.
  •  Statistics prove that it costs the average Dealer as much as 20% or more of all the warranty dollars they collect to process warranty claims using their own staff.

On-Site Training

Our professionals can train your service personnel in all of the following areas..

  • Labor Operations Procedures
  • Factory Policy & Procedure Review
  • Warranty Repair Order Submission & Correction
  • Service Contract Submission and Correction
  • Transportation Vehicle Inspection and Claim Submission  

Give Us a Call at 716-646-1210, Or Fill Out This Form


  • Charlie Hoskins and Key Dealer Services have given my Service Managers and Parts and Service Directors over the last 3 decades the most accurate,reliable,and professional warranty administration assistance that any dealer owner or Fixed Operations Director could ask for.I have been in this industry over 34 years,and would not and will not ever use anyone else but Key Dealer Services for any and all of my dealerships administrations needs.From saving us from the possibilities of potential warranty audits,to finding us the proper and allowable labor operations acceptable by the manufacturers,to keeping us profitable by mandating we follow all procedures there is no better in the field than Key Dealer Services and Charlie Hoskins.Charlie has the best ,well trained and professional customer service representatives I have ever come across.At the end of every day,I feel much safer knowing Key Dealer is handling my dealerships warranty administration.If you need someone to assistance and monitor your warranty trend analysis reports from the manufacturer,,,Charlie Hoskins is the Guru of the industries warranty policies and procedures.I promise there will be no regrets if you allow Key Dealer Services to provide you the service they give my dealerships.

    Michael D. Abrams Corporate Fixed Operations Director- Reagor Dykes Auto Group-Texas