Charlie Hoskins and Key Dealer Services have given my Service Managers and Parts and Service Directors over the last 3 decades the most accurate,reliable,and professional warranty administration assistance that any dealer owner or Fixed Operations Director could ask for.I have been in this industry over 34 years,and would not and will not ever use anyone else but Key Dealer Services for any and all of my dealerships administrations needs.From saving us from the possibilities of potential warranty audits,to finding us the proper and allowable labor operations acceptable by the manufacturers,to keeping us profitable by mandating we follow all procedures there is no better in the field than Key Dealer Services and Charlie Hoskins.Charlie has the best ,well trained and professional customer service representatives I have ever come across.At the end of every day,I feel much safer knowing Key Dealer is handling my dealerships warranty administration.If you need someone to assistance and monitor your warranty trend analysis reports from the manufacturer,,,Charlie Hoskins is the Guru of the industries warranty policies and procedures.I promise there will be no regrets if you allow Key Dealer Services to provide you the service they give my dealerships.