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Automotive Warranty Claims Cleanup Case Study

June 2016-August 2016

We have worked with car dealerships all over the country to help generate money that is rightfully theirs. When Ford and other motor companies receive their warranty claims from a dealership, there are very specific guidelines and codes that must be followed. So often, minor flaws based on codes and paperwork can prevent dealers from getting back TENS OF THOUSANDS OF DOLLARS.

As recent as this July 2016, we met a client who was owed over $40,000 from Ford for warranty work that was done over a mere 3 month period.

When our team of Warranty Administrators went in and checked every single parameter and requirement, we were able to find over 100 instances where minor errors in Ford Warranty policies were not met, and the dealership lost out on money that was owed back to them. Two of the most fatal errors to the dealerships warranty claims? Incorrect Ford Warranty Coding, and Incorrect recall parts needed for recall.

Just take a look at some of these major payments made back to our client, with the help of our warranty claims cleanup.

  • 6-13-16- Paid – $1623.75 – Fixed with Correct Ford Warranty Coding
  • 6-22-16-Paid – $1176.83 – Fixed with Correct Ford Warranty Coding
  • 6-22-16- Paid – $1004.40 – Fixed with Correct Ford Warranty Coding
  • 6-27-16- Paid – $1038.75 – Fixed with Correct Parts Needed For Recall
  • 7-7-16- Paid – $1086.71 – Fixed with Correct Ford Warranty Coding
  • 7-8-16- Paid – $1165.04 – Fixed with Correct Coding and Parts for Recall
  • 7-8-16- Paid – $1106.89 – Fixed With Correct Parts Needed For Recall
  • 7-18-16- Paid – $961.89 – Fixed with Self Approval Code
  • 7-19-16- Paid – $1499.34 – Fixed with Correct Ford Warranty Coding
  • 7-19-16- Paid – $991.89 – Fixed with Correct Ford Warranty Coding
  • 7-21-16- Paid – $865.26 – Fixed with Correct Ford Warranty Coding
  • 7-28-16- Paid – $2375.26 – Fixed with Correct Ford Warranty Coding
  • 7-29-16- Paid – $1056.94 – Fixed With Correct Parts Needed For Recall
  • 8-1-16- Paid – $1161.47 – Fixed With Correct Parts Needed For Recall
  • 8-1-16- Paid – $1253.62 – Fixed with Correct Parts Needed For Recall

With extensive research working with the Ford Motor Company and other major motor companies, Mr. Warranty and his team of seasoned warranty administrators were able to collect a whopping $47, 204. 23 over the course of only 3 months worth of claims!

For more information on having Key Dealer Services take a look at your warranty claims, and perform a Claims Cleanup, please give us a call! This is our passion, and we are good at what we do. Stop losing out on thousands of dollars over coding and errors. Call Key Dealer Services for a Warranty Claims Cleanup Today!

Download Full Claims Cleanup Case Study Spreadsheet – claims-cleanup-case-study